Who we are
We are the East Neuk Festival, a Charity registered in Scotland No SC036207.
Our principal place of business is at Weirgate House, Weirgate Brae, St Boswells TD6 0BD. The main telephone number for our office is +44 (0)33 022 11 093. Please remember that throughout the terms that follow, when we mention ‘we’, ‘us’, ‘our’, etc, we mean www.eastneukfestival.com. When we refer to ‘you’ we mean the user and/or browser of our website.
About these terms and conditions
You are reading the terms and conditions for use of the East Neuk Festival website (www.eastneukfestival.com). They make a legally binding contract between us and you. Your acceptance of the terms and conditions is made by your browsing our website and is dated to your first use of the website. If you do not accept the terms and conditions or any part of them you should stop using our website immediately.
We reserve the right to make changes to these terms and conditions from time to time which will take effect from the date of posting on the website. Your continued use of the site will mark your acceptance of any changes to the terms and conditions.
We may from time to time display additional terms and conditions on our website – for example, in connection with a specific promotion or the sale of goods or services. If the terms and conditions for use of the website should conflict in any way with such additional terms then the additional terms will prevail.
About copyright in our website
The images, graphics, text, applets and scripts operating our website (which, collectively, will hereafter be referred to as ‘website information’) are copyright (c) East Neuk Festival unless otherwise stated. You may view the website information in a web browser for private browsing purposes only. Copying website information into a computer cache or storage device for private on- or offline browsing purposes is also permitted. You may not make a copy of the website information or any part of it for any other purpose without our prior written consent, which may be granted at our discretion (or where we do not own the copyright, we will direct you to the owner themselves for such consent). Nothing in these terms and conditions or on our website constitutes a licence to use or copy the website information.
Occasionally, we may publish images or text for which the copyright is not owned by us. Where this is done, and where practicable, we acknowledge the copyright owner.
About trademarks in our website
Where practicable, we acknowledge the owners of all trademarks which are referred to in our website.
About the accuracy of the website information. The website information is provided ‘as is’ and we make no representation, endorsement or warranty as to its accuracy. We will not be liable for any action taken (or not taken) in reliance upon the website information, and such action is taken entirely at your own risk. We reserve the right to make changes to the website information to correct any errors or omissions (or at our discretion) without notice and without liability to you.
External websites to which we provide hypertext links are not under our control, and we take no responsibility and shall not be liable in any way for their content.
It is a feature of www.eastneukfestival.com that some of the website information is contributed to us by third parties and we do not control those parties or their information. Opinions expressed within the website information are those of the authors and do not necessarily represent our opinions.
In the unlikely event that you find any inaccurate information on our website or have any complaints about what we have published, please email firstname.lastname@example.org. We will investigate on receipt and take such action that we, in our sole discretion, determine as being appropriate, having regard to all the circumstances.
About the Internet, service interruption, viruses, etc
We and all other web publishers have no control over the Internet, which is a global public network of computers and the method by which you access our website. As a consequence, and in common with most web publishers, we take no responsibility for service interruption or the transmission of viruses or other malicious computer code through our website.
About personal data and our privacy statement
Where appropriate, we collect and hold your name, address, email address and similar information (your ‘personal data’ hereafter).
We undertake to maintain the privacy of your data within the framework of the law.
Our guiding principle is that your personal data is only held to allow us to serve you better.
If you have given your consent to do so, we will use your personal data to inform you of our latest programme news, offers, etc.
You may withdraw your consent and have your details deleted at any time simply by contacting us.
If you have registered to become a patron of the festival, we will pass your contact information to our box office agents so that they can administer your priority booking requirements. Aside from this one exception, we will not pass your personal data to any third party.
If you have any concerns about our use of your personal data, please email email@example.com or call 03302 211 093.
Bookings and transactions
All tickets are subject to availability.
We cannot offer refunds nor guarantee to accept returned tickets.
All transactions that take place when purchasing tickets for our festival are between you and our box office agent Hub Tickets. Please see their website for details of their transaction and website terms and conditions.
All programme details are correct at time of going to press. The festival may be obliged to make changes to the published details due to circumstances beyond its control and reserves the right to do so. In this instance it will make every effort to notify ticket holders as far in advance as possible.
About our liability to you
So far as lawfully possible, we exclude all liability to you in contract or delict (negligence) other than negligence by us which gives rise to personal injury or death. We also exclude liability for any consequential or indirect loss that may be caused to you by us.
About the law relating to these terms and conditions
We are situated in Scotland and the law of Scotland shall govern any interpretation of these terms and conditions. The Scottish Courts shall have jurisdiction in any disputes between us.
Philippe Matsas Flammarion